Service and Warranty
Factory OEM
Tang Vision provides factory OEM services and welcomes consultation and cooperation.
Brand Custom Logo
Tang Vision can label all LED displays with your company’s logo.
Special Requirements
Tang Vision can meet your special requirements while maintaining quality.
Privacy Protection
Tang Vision strictly protect your supplier information.
Win-win Cooperation
Tang Vision meet your production needs while promoting your brand.
Shipping Service
Tang Vision provides overseas shipping services with strong cost competitiveness. After the LED display screen is produced, we immediately contact the freight company to ensure the safe delivery of the goods. Some countries can provide customs clearance services without the need for an import license. Our partnered freight forwarders have over 15 years of experience, providing you with reliable shipping services.
Air Shipping
The speed is fast, usually 7 to 10 days, but the price is high.
Sea Shipping
Applicable to most customers, the shipping time is long and takes more than 1 month.
Door to Door
For sample orders, delivered by express company, speed is similar to air freight.
Technical Support
Tang Vision must serve every customer well and establish long-term cooperative relationships. Helping customers solve their problems can make customers more satisfied. Therefore, if you encounter any problems when using Tang Vision products, you can contact us and Tang Vision will reply to you as soon as possible.
Contact Salesperson
By contacting your dedicated salesperson, you can clearly understand product information to solve problems more efficiently.
Video Connection
Conduct video calls through online chat APP to help the technical team understand the problem more intuitively.
Remote Control
Remote control software is available that allows the technical team to directly operate the equipment and help solve problems.
Solve the Problem
You will become an expert by working with a dedicated technical team to solve problems and learn solutions.
- 1. During the warranty period, Tang Vision provides free maintenance services.
- 2. If it is damaged within two years, Tang Vision will provide a new power supply and receiving card for free.
- 3. Tang Vision will bear the single transportation cost during the warranty period, and will not bear the cost after the warranty period expires.
- 4. After the warranty expires, Tang Vision will provide maintenance services at preferential prices.
- 1. Unauthorized disassembly and repair;
- 2. Malfunction caused by misoperation or improper use;
- 3. Beyond the warranty period;
- 4. The serial number sealing tape is invalid or damaged;
- 5. Damage caused by natural disasters such as fires, floods, earthquakes, etc.;
GET QUOTE FREE
Consult us for LED display solutions